FAQ - Frequently Asked Questions

📦 What do I receive after purchase? You will receive an instant download with your files in SVG, PNG, JPG, DXF and EPS formats, ready to use in your projects.

⚡ How do I download my files? After completing your purchase, you'll receive an email with a download link. You can also access your files directly from your account under "Orders".

🖨️ Can I use these for printing? Absolutely. Our PNG files are high resolution (300 DPI) and perfect for printing, sublimation, DTF, and iron-on transfers.

🔄 Can I get a refund? Due to the digital nature of our products, we don't offer refunds once the files have been downloaded. If you have any issues with your files, please contact us and we'll make it right.

📩 I have a problem with my order. What do I do? Contact us through our Contact page and we'll respond as quickly as possible!